PARAMUS, N.J.–(BUSINESS WIRE)–#CCTR–NICE (Nasdaq:NICE) today announced that it will host a series of events aimed at helping contact centers utilize technology to drive personalized experiences – for workforces, customers, and organizations. The roadshow kicks off in Toronto, Canada on September 20, followed by stops in five U.S. cities. Customer Service Expert Shep Hyken will keynote the sessions, sharing his insights on what it means to create lasting, personalized experiences that have an impact