ATLANTA–(BUSINESS WIRE)–#ITSM–IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced the general availability of the IR Prognosis UC Assessor, a new network assessment solution optimized for Microsoft Skype for Business Online in Office 365. Prognosis UC Assessor is also the first network assessment solution certified by Microsoft for Skype for Business Online as part of the IT Pro Tools Partner Program. This tool can be us